RETURN POLICY: ONLINE DOMESTIC PURCHASE
Upon receipt of your order, please examine it carefully. If for any reason you are not satisfied with the order within 30 days, return merchandise in its original package and include your order number from the packing slip. Make sure to advise us the reason for your return. Shipping charges will be fully refunded ONLY if Lugz.com has sent the wrong item or the item is found to be defective. If your product was purchased on www.lugz.com and has a material or manufacture flaw, please email us at firstname.lastname@example.org or call Customer Service (866) 484-1740 and we will make arrangements to have the product replaced.
RETURN POLICY: ONLINE INTERNATIONAL PURCHASE
We do not provide exchanges for International orders. If Lugz.com has sent the wrong item or the item is found to be defective please email email@example.com to process your return.
RETURN POLICY: RETAIL STORE – DOMESTIC PURCHASE
Products purchased from a Retail Store must be returned to the store it was purchased from. If your product was purchased in a store and has a material or manufacture flaw, please email us at firstname.lastname@example.org and customer service will assist you.